Frequently Asked Questions
Everything you need to know about our pro-level pickleball gear.
How do I choose the right paddle for my playstyle?
Selecting the right paddle depends on your preference for power versus control. Our Bantam series is designed for maximum power, while the Tempest series focuses on touch and precision. Check our Paddle Guide for a detailed breakdown of weight and grip sizes.
What is your shipping policy for domestic orders?
We offer standard and expedited shipping across the United States. Orders are typically processed within 1-2 business days, and standard delivery usually arrives within 3-5 business days.
Do Paddletek products come with a warranty?
Yes, we stand by our quality. All Paddletek paddles come with a Limited Lifetime Warranty against manufacturer defects. Please ensure you register your paddle on our website within 14 days of purchase to activate coverage.
What is your return and exchange policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
How should I clean and maintain my pickleball paddle?
To maintain the grit and surface of your paddle, wipe it down with a damp cloth after play. Avoid leaving your paddle in extreme temperatures, such as a hot car, as this can damage the core materials.
Can I demo a paddle before committing to a purchase?
While we do not offer a direct mail-in demo program, many of our authorized local retailers and pro shops allow players to test paddles on-site. Use our Store Locator to find a partner near you.